Exploring Galveston Island is a natural addition to a cruise vacation. With major cruise lines offering multiple Caribbean cruises from Galveston, many vacationers enjoy excursions on Galveston Island before or after their voyage. From the…

Learn how a trusted advisor can help you keep your projects on schedule and on budget, keeping costly overruns in check while uncovering new efficiencies. A Firm Foundation You can reduce your risks, meet project goals, and reduce cost wit…

Tips for creating SLA metrics and measuring service performance Build performance measurement into your SLA, when you set it up - consider the following points: Identify the most important SLA outcomes first - and then determine clear metr…